Help CenterSeparate access for Signal Provider and Follower accounts
We offer a special Cockpit wherein you as Signal Provider and your followers will have separate access. As each of your clients would get dedicated access to the Cockpit, you no longer have to manage their account credentials and settings anymore.
How it works
- Get the Signal Provider solution add-on for your cockpit. Upon purchase, you can enable the Signal Provider solutions by navigating to your USERNAME(top-right) and click Signal Provider Settings.
- You can define your Signal name, mark up, and etc. In case you are lost, contact us on the Live Chat or by email at support@duplikium.com to set up your Provider/Follower Trade Copier.
- Invite your Followers through your special link. Upon successful set up of your Signal Provider account, you'll get a special link which you can use to Invite your Followers. It directs them to register to our Trade Copier, granting them seamless access to follow your trades.
- Your Followers can add their broker account using their own credentials and define their copy settings effortlessly.
Trade Copier Subscription Management Options
- Paid by the Signal Provider: you pay on behalf of your followers
- Paid by the Follower: the follower pays for the Trade Copier subscription directly
- Management Fee (Optional): boost your earnings by adding a markup to the Follower's Trade Copier subscription. We'll pay this back to you, less the processing fees (*Please note that we cannot charge performance fees.
Detailed Steps on How You can get Started
1) Register/Create an account with Duplikium
Simply click on the Register For Free button on the top navigation bar.
Enter your preferred username, password, and email address, and tick on the Terms & Condition box. 
Upon successful registration, you’ll be taken to the confirmation page. Click on Proceed to Dashboard button. 
2) Purchase the Signal Provider Add-On
Subscribe to our Signal Provider add-on here
2) Connect your Master account as a Signal Provider
Welcome in your Cockpit! From here you are invited to configure your Master account in order to start to copy trades. First, you need to add a Master account, just click on "Add New Master" in the tab "Masters -> Accounts".
You are prompted to fill out the "Create a new Master" form, just provide your credentials details as follows:
Custom Name: this is the name used to identify your Master in the cockpit
Broker/Technology: select the technology or broker use to connect to your account (cTrader, LMAX, FIX, TWS,...)
Login: this is the login use to connect to your account on the platform of your broker. Login ID is all numeric.
Password: enter here your broker account password, it can be your Investor password
Server: this is your broker account server
Once all information entered correctly, wait for a few minutes to connect.
3) Set your Signal Provider Settings
Upon adding your Master, you are now ready to set up your Signal Provider link. You can set it up yourself or reach out to us for assistance.
To set it up yourself
After purchase, click your USERNAME(top-right) and click Signal Provider Settings.
Click Add Signal Provider.
Set your Signal Provider Description, please fill all the fields with * and click Save. Your signal provider name will be automatically used in the special link that you'll send to your Followers to register to your signal.
Set up your Follower. Hover your mouse to ?-mark icons to get description of these fields. This page tackles how the subscription will be managed (paid by the signal provider or paid by the follower). You can also add mark up, so can earn extra from each registration you get. 
If you are stuck and unsure how to proceed, please send us an email at support@duplikium.com or through Live Chat with the following information below:
i. Which Trade Copier username needs to be converted to a Signal Provider?
ii. What is the name that you want your followers see in the link they will receive to register and in their cockpit?
iii. Who will pay the Trade Copier subscription, You or the Follower?
Trade Copier Subscription Management Options:
- Paid by the Signal Provider: you pay on behalf of your followers
- Paid by the Follower: the follower pays for the Trade Copier subscription directly
Management Fee (Optional): boost your earnings by adding a markup to the Follower's Trade Copier subscription. We'll pay this back to you, less the processing fees (*Please note that we cannot charge performance fees.
iv. If you want your Followers to cover the subscription, do you want to add a mark up? If, so how much is the markup?
4) Invite your Followers to register under your signal.
Now that your Signal Provider account is set up, you can now send your special link to your Followers. Learn more on the Follower registration.
Once a follower has registered to the Duplikium Trade Copier and added his trading account in his own cockpit, he/she will appear as Follower in you own cockpit under the tab "Followers - Accounts". The following info will show in your cockpit.
- Email: email address used to register
- Custom name: name provided to identify their trading account
- Environment: indicates if this is a Demo or Live account (for ctrader only)
- Broker: broker’s technology (MT4/MT5, cTrader, FXCM, FIX,…)
- Login: login id of the trading account
- Server: broker’s server name
- Ccy: base currency of their trading account
- Balance, Equity and Free Margin: current balance, equity and free margin of their trading account
- State: trading account status (connected, disconnected or any errors)
- Subscription/Expiration: indicates the plan attributed to your Follower
Additional step, if you chose to pay on behalf of your Followers.
In step 3, we gave you two options on how the subscription will be managed.
Paid by the Signal Provider: you pay on behalf of your followers
Paid by the Follower: the follower pays for the Trade Copier subscription directly
If you chose the "Paid by the Signal Provider", you can edit the subscription either by selecting the client in the list and click on "Edit Follower" or directly click in the column "Subscription/Expiration" and select the plan of your choice.
In order to pay the subscription for your Followers, you will have to subscribe to a Flexible Plan for the number of Followers you want before.
As with the Standard Trade Copier, if you need it, you can also directly add yourself all your Slaves (clients/friends) brokers accounts using their credentials (you will need to know them and ask your clients). Then you will have to define the risk factor for each of them to be ready to copy trades.
5) Send your first trade signal:
Congratulations, you are ready to send your first signal to your Followers!
- Open your prefered trading platform, for example your mobile MT4 platform
- Login to your Master account with your credentials
- Now place an order on your Master, for example BUY 1 lot GBPUSD
- Check the order in the Cockpit, you should see the order placed on your Master in the tab "Masters"->"Open Positions"
Now verify that your order has been copied on your Followers accounts, you can check it within the Cockpit in "Follower -> Open Positions", you can also check the closed positions in the tab "Follower -> Closed Positions".
You can also verify the list of orders copied from your Master to your Follower in the tab "Follower -> Orders", this is useful in case an order failed to check if the orders has been sent and its status. If an order failed you can contact directly your Follower in order to inform him on the reason and how to solve it. You can learn more how to resolve failed orders.
Important notes to be aware for Signal Provider:
Symbols Settings (Learn more here)
By default, our Trade Copier is able to automatically define the suffix by itself. For instance EURUSD to EURUSDm or USDCHF to USDCHFpro, etc. However, for complex symbols like XAUUSD to Gold or XTI to Oil, etc. you will need to use the "Symbols Settings" functionality (in "Follower-> Accounts"). It will allow you to define which Signal Provider symbol corresponds to which Follower symbol
In the case you as Signal Provider is trading complex symbols and these symbols are not the same than on your Follower account, please assit your Follower to setup the Symbols Settings.
Pending/StopLoss/TakeProfit (Learn more here)
Our advanced Trade Copier can copy all pending orders like Limit or Stop orders. Moreover, it can copy StopLoss (SL) and TakeProfit (TP), too. With a Free plan, the Trade Copier will close the Follower position as soon as the Signal Provider StopLoss or TakeProfit is triggered. However, the StopLoss or TakeProfit is not copied (hosted) directly on the Follower account. With a Paid plan, the StopLoss and TakeProfit can be copied directly on the Follower account if you enable the corresponding options in the Follower account setting in the column "Copy Master's Pending/SL/TP".
In case you as Signal Provider uses Pending, SL or TP orders please inform your Followers that they will be manage properly by the Trade Copier no matter you are using a Free or Paid plan and no matter you have enable the copy of these orders.
Others advanced settings (Learn more here)
It up to you to use or not others advanced settings like Global Account Protection, Orders Filters, Globals Settings, Open/Close Only Mode,...
Please note that using such settings is at your own responsabilities and could leads to differents results that the one promises.
If you plan to define specific settings that should be used by your Followers, please inform your Followers.