Technical

4 min. readlast update: 04.19.2024
Do you support the copy of Pending orders, Stoploss, and Take Profit?

Yes, we do. Our trade copier can copy your SL, and TP as well as your pending or limit orders. You’ll need a paid plan to activate the copy of SL and TP.  We also offer a handful of features to help you manage your trades such as comments, order filters, position management features, account protection, and more. Visit our features page to see a detailed list of our available features here.

 What happens if I do not copy StopLoss and TakeProfit?

As soon as the StopLoss (SL) or TakeProfit (TP) is triggered, it will send a market order to close the Slave position. Even if the Slave does not copy the SL or TP in the account directly, the Slave position is closed when the Master position is closed. This is why it is not necessary to copy the SL or TP on the Slave account to follow the Master strategy. However, doing so could result in slippage, but it could avoid a wrong trigger of the SL or TP on the Slave.

Does the trade copier copy existing trades from master to slave after the initial setup is completed?

Running trades on the Master cannot be copied, only trades occurring after the initial setup are copied.

What is the best server for me or how to improve latency?

The best server is closest to your Slave broker. For example, your Slave broker is hosting their server in London. The best server would be London A or B.

To change the server, go to Global Settings located at the top navigation bar of your cockpit. Click the “Setting” icon and expand the server location dropdown then select the server of your choice.

 

US-East

Can I add the same account as my Master and Slave?

It is technically possible to add the same account as a Master and as a Slave at the same time. However, to do so you need 2 distinct Trade Copier cockpits (2 distinct usernames). When you will try to add the second account it is possible that you get the Account Already Registered error.. In that case, we just need to manually allow your second account. Please just ask if it happens. Please note that we do not allow this with Free subscriptions.

Can I manually close trades from the Cockpit?

Yes, for Slaves side only, just go to your Slaves' Section and click Open Positions tab. A close button at the left hand side of every open trade will be clickable. Just click to cancel, this will only work if slaves are connected.

I can’t find my broker. Can you add it?

Yes. Please contact us via chat or email at support@duplikium.com, and we’ll be happy to add your broker for you. 

Is Close By operation supported?

The Close By operation allows traders to simultaneously close two opposite positions of the same financial instrument. If opposite positions have different lot values, only one of them will be left open.

Unfortunately, the close-by method is not supported by our Trade Copier.

Can I continue to make manual trades on the Slave account?

Of course, all the trades that you have opened manually in your account will not be linked to the trade copier. The trade copier will just ignore the manual trades.

You can also close a trade that has been opened by the trade copier. In that case, the trade copier will just consider the order closed.

How to add a cTrader Account?

Here are the steps to add a cTrader account to the cockpit: 1. Click on the "Add new Slave/Master" account in the cockpit, select cTrader as the Broker/Technology, enter the login id of the account to add and the subscription plan to assign.

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  1. You will be redirected to the cTrader login form (Spotware), please enter there your cTrader id and password.

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  1. You will be prompted by Spotware to confirm that you would like to share your email and cTrader id with Duplikium, select the login id of the account you would like to link (the same login id that specified previously). Click on "Allow Access" to authorized access.

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  1. You'll be redirected to the cockpit shortly after you add your cTrader account. Don't forget to assign your subscription and verify that the status is "connected". Then you can configure the account or symbol settings for the newly added cTrader account.

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Can I copy trades from cTrader Copy service?

​It is no longer possible to add a ctrader sub account and copy cTrader Copy strategies. cTrader has deactivated this possibility. However you can copy any standard ctrader account.

 

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